Deliveries & Returns
THE DELIVERIES
La Maison Dagelet delivers exclusively in Metropolitan France & Monaco.
For delivery to the areas below:
Do not hesitate to contact us directly via the contact form.
Europe: divided into several zones for shipments by Colissimo International
zone 1: Germany, Belgium, Netherlands, Luxembourg
zone 2: Great Britain, Italy, Spain, Switzerland
zone 3: Austria, Denmark, Ireland, Portugal
zone 4: Norway, Sweden
zone 5: Hungary, Poland, Slovakia, Slovenia
zone 6: Croatia, Serbia
zone 7: Algeria, Morocco and Tunisia
Rest of the world
Delivery rates in mainland France and Monaco:
Indicative delivery time: 48 h to 72 h
Delivery is free in mainland France in Colissimo.
Delivery rates abroad are done by International Colissimo :
Indicative delivery time: D + 3 to D + 8
THE RETURNS
If, unfortunately, the reception of your package does not cause the euphoria that we hope, you can proceed to an exchange and get a refund within 14 days. (in accordance with the legal withdrawal period).
In the case of a return of compliant products, the return will be at the buyer's expense.
The latter will be offered a credit or a refund of the value of the products on their date of purchase.
In the event of a return of non-conforming products (damaged, stained, etc.), reimbursement of the products and return costs will only be made after receipt of the products and validation of their non-conformity.
The reimbursement of the products received will be made within 15 working days.
Returns will be in the original packaging.
For the procedure, please Contact us from the "contact us" section.
Please mention your order number to facilitate the processing of your request.
For more details, refer to the "GTC".