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Deliveries & Returns

THE DELIVERIES

La Maison Dagelet delivers exclusively in Metropolitan France & Monaco.  

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For delivery to the areas below: 

Do not hesitate to contact us directly via the contact form.  

  • Europe: divided into several zones for shipments by Colissimo International

  • zone 1: Germany, Belgium, Netherlands, Luxembourg

  • zone 2: Great Britain, Italy, Spain, Switzerland

  • zone 3: Austria, Denmark, Ireland, Portugal

  • zone 4: Norway, Sweden

  • zone 5: Hungary, Poland, Slovakia, Slovenia

  • zone 6: Croatia, Serbia

  • zone 7: Algeria, Morocco and Tunisia

  • Rest of the world

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Delivery rates in mainland France and Monaco: 

Indicative delivery time: 48 h to 72 h 

Delivery is free   in mainland France in  Colissimo.

 

Delivery rates  abroad are done by  International Colissimo : 

Indicative delivery time: D + 3 to D + 8

 

THE RETURNS

If, unfortunately, the reception of your package does not cause the euphoria that we hope, you can proceed to an exchange and get a refund within 14 days.  (in accordance with the legal withdrawal period). 

In the case of a return of compliant products, the return will be at the buyer's expense.

The latter will be offered a credit or a refund of the value of the products on their date of purchase.

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In the event of a return of non-conforming products (damaged, stained, etc.), reimbursement of the products and return costs will only be made after receipt of the products and validation of their non-conformity. 

The reimbursement of the products received will be made within 15 working days.

Returns will be in the original packaging.  

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For the procedure, please  Contact us  from the "contact us" section. 

Please mention your order number to facilitate the processing of your request. 

For more details, refer to the "GTC".

© MAISON DAGELET 2018 -2021

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