Deliveries & Returns
THE DELIVERIES
La Maison Dagelet delivers exclusively in Metropolitan France & Monaco.
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For delivery to the areas below:
Do not hesitate to contact us directly via the contact form.
Europe: divided into several zones for shipments by Colissimo International
zone 1: Germany, Belgium, Netherlands, Luxembourg
zone 2: Great Britain, Italy, Spain, Switzerland
zone 3: Austria, Denmark, Ireland, Portugal
zone 4: Norway, Sweden
zone 5: Hungary, Poland, Slovakia, Slovenia
zone 6: Croatia, Serbia
zone 7: Algeria, Morocco and Tunisia
Rest of the world
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Delivery rates in mainland France and Monaco:
Indicative delivery time: 48 h to 72 h
Delivery is free in mainland France in Colissimo.
Delivery rates abroad are done by International Colissimo :
Indicative delivery time: D + 3 to D + 8
THE RETURNS
If, unfortunately, the reception of your package does not cause the euphoria that we hope, you can proceed to an exchange and get a refund within 14 days. (in accordance with the legal withdrawal period).
In the case of a return of compliant products, the return will be at the buyer's expense.
The latter will be offered a credit or a refund of the value of the products on their date of purchase.
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In the event of a return of non-conforming products (damaged, stained, etc.), reimbursement of the products and return costs will only be made after receipt of the products and validation of their non-conformity.
The reimbursement of the products received will be made within 15 working days.
Returns will be in the original packaging.
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For the procedure, please Contact us from the "contact us" section.
Please mention your order number to facilitate the processing of your request.
For more details, refer to the "GTC".